Privacy Policy

We may collect information you provide directly, such as your name, email address, account details, practice activity, feedback, support messages, and preferences.

We may also collect basic technical information such as device type, browser type, pages visited, referring pages, approximate location derived from IP address, and usage events that help us understand and improve the service.

We use information to operate PrepLab, provide practice simulations, personalize learning progress, improve product quality, respond to support requests, prevent misuse, and communicate product updates.

We may use aggregated or de-identified information to understand usage patterns and improve training content. We do not sell personal information.

We may use cookies, local storage, and analytics tools to keep the site running, remember preferences, measure performance, and understand how visitors use PrepLab. Browser settings may allow you to block or delete cookies.

We may share information with service providers who help host, secure, analyze, or operate the website. We may also disclose information if required by law, to protect rights and safety, or in connection with a business transfer such as a merger or acquisition.

We keep information only as long as reasonably needed for the purposes described in this policy, unless a longer period is required by law. We use reasonable administrative, technical, and organizational safeguards, but no online service can guarantee absolute security.

You may request access, correction, or deletion of personal information by contacting PrepLab. Some information may need to be retained for legitimate business, security, legal, or backup purposes.

PrepLab is not intended for children under 13. If we learn that we collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.

Questions about this Privacy Policy can be sent to the PrepLab team at support@trypreplab.com, or through the contact page.